Mel is the Head of Administration at Rapid Recovery, playing a vital role in the smooth day-to-day operations of the clinic. As the friendly and reliable presence behind the scenes, she ensures the allied health team can focus on delivering high-quality treatment and exceptional patient care.

With a strong background in retail and customer service, Mel brings outstanding organisational skills, professionalism, and a natural ability to connect with people. She thrives in fast-paced, client-focused environments and is committed to creating a seamless experience for every person who contacts or visits the clinic.

Mel takes pride in overseeing clinic administration, appointment coordination, and operational processes that support both practitioners and clients. Her proactive and detail-oriented approach ensures everything runs efficiently, helping maintain a welcoming, professional healthcare environment.

Approachable, solution-focused, and dependable, Mel is always ready to support clients with enquiries and assist the clinical team wherever needed. She finds genuine satisfaction in knowing her work contributes to positive health outcomes and an exceptional patient experience.

Outside of Rapid Recovery, Mel is a busy mum of three who understands the importance of balance, organisation, and teamwork — qualities she brings into her leadership role every day.