Are you the type of person who loves creating order out of chaos — the one who remembers the details, keeps things running smoothly, and genuinely enjoys helping people?
At Rapid Recovery, we’re a multi-award-winning allied health clinic treating over 350 clients each week across Healesville, Seville, and Ferntree Gully.
We’re looking for a friendly, reliable, and detail-oriented Casual Receptionist / Admin Assistant to join our team.
This role is ideal for someone who takes pride in creating a great client experience and enjoys being part of a supportive, high-performing clinic.
The Shifts
We’re looking for someone who can confidently cover the following:
- Wednesday afternoon & evening – Ferntree Gully
- Thursday afternoon & evening – Seville
Additional hours may occasionally be available to cover other shifts, but these two days are essential.
What You’ll Be Doing
You’ll be one of the first faces our clients see — and one of the voices they hear when they call.
Your responsibilities include:
- Greeting clients and managing check-ins
- Answering calls and booking appointments
- Processing payments and daily reconciliations
- Assisting with basic admin and marketing tasks
- Keeping the clinic organised, calm, and running smoothly
Who We’re Looking For
You’ll fit in well if you:
- Have excellent communication and people skills
- Stay calm and organised when things get busy
- Take pride in presenting a professional, welcoming front desk
- Enjoy learning new systems and processes (Cliniko experience a bonus)
- Work well as part of a team and bring a positive attitude every shift
Why Join Rapid Recovery?
- 3 thriving clinics — Healesville, Seville & Ferntree Gully
- Multiple WOMO Service Awards every year since 2018
- Supportive, down-to-earth team who value professionalism and growth
- Opportunities to learn and develop as the business expands
To Apply (Please Read Carefully)
We receive a high volume of applications, so please include a short cover letter answering the following:
- Are you available for a Wednesday afternoon/evening shift in Ferntree Gully?
- Are you available for a Thursday afternoon/evening shift in Seville?
- Are you open to covering other shifts during the week when needed?
- Would you like to take on more hours as the clinic grows?
- How comfortable are you communicating with clients both in person and over the phone?
- Do you have any special skills you think we should know about?
- What would make you a great hire for our team?
Email your CV and cover letter (with the answers above) to
[email protected]
At Rapid Recovery, we don’t just hire admin.
We build a supportive team that keep everything running smoothly — and we’d love you to be part of it.